Official Distribution Partner
Revolutionary Stand and Grip Collection from CLCKR
Genuine Solutions is proud to introduce
The new ttec product range
Genuine Solutions now distributing
A new range of premium brand accessories

Important Announcements

Following the recent announcements of the COVID-19 pandemic, as well as the upcoming Brexit decisions due to take place on 31st October 2020, we want to give you reassurance that we are constantly reviewing both situations and taking the necessary actions to ensure that we minimise any risks of potential disruptions to our business operations which could affect our customers.

About Genuine Solutions

Genuine Solutions is a multi-award winning mobile phone and smart device accessory distributor,  since 2005 we have been supplying a range of products from industry leading manufacturers to over 1,300 customers worldwide.

Our primary focus is to supply accessory solutions from the world’s leading manufacturers, as well as third party solutions and trade partners. Our product portfolio consists of more than 2,000 lines and we focus on delivering instant availability and exceptional value for our customers who range from independent online and offline retailers to wholesalers and network operators.


We’ve transformed our approach by implementing category management when reviewing potential range and vendor opportunities. GfK market data plays an important part in this. By understanding market information and overlaying this with channel needs, it has enabled us to form partnerships with market-leading and ‘up and coming’ brands.

Our approach has been to avoid proliferation, choosing partners with a goal of nurturing and growing the brands responsibly, notably within the online space, where pricing and brand reputation has to be protected. It is this point of difference that has propelled the company’s reputation and enabled customer and brand loyalty to grow.

Across the music category, House of Marley has been added to offer an on trend brand with eco-friendly credentials. HDMX Jam has been brought on board to supply products to the fastest growing stereo Bluetooth speaker category. Within Bluetooth and car kits, we’ve added market leader Jabra, to offer the biggest brands to our customer channels.

It is vital that we make our customers lives as simple as possible; a single point of contact is key to providing consistency and continuity. Key customer accounts are serviced by a dedicated Account Managers.

Genuine Solutions’ dedicated Account Managers support customers by providing detailed product information on the latest products, informing them about our latest offers, availability and daily pricing.

Our team are put through regular training in product compatibility and product specifications. This allows them to provide customers with the correct information required to help them decide on which products are the best suited for their needs.

Genuine Solutions currently serves customers in 51 countries. International business ranges from new start-up companies to blue chip organisations. Our success comes from treating each and everyone with the same respect that they deserve.

With bilingual staff based both in the office and in the field, the ability to build relationships without any language barriers has paid dividends, and enables Genuine Solutions to stay one step ahead of the competition.

Next working day and 48 hour delivery is available to all customers across the UK and to those within Europe.

Graded products are products of a workable condition and with only cosmetic imperfections. By offering graded stock to customers, the objective is achieved of reducing waste and offering varied solutions for customer channels.

The process of grading involves rigorous testing and manual checking to ensure that product consistency is delivered at all time to customers. Our staff are put through thorough training with clear guidelines as to what products should look like cosmetically.

From brand new returned products  through to Grade C; detail to the finest minutia is implemented to deliver high standards; even looking at how battery contact points should look.

Bulk stock is pristine, genuine OEM product, offered as an alternative to retail packed product.  Genuine Solutions has one of the widest variety of bulk stock product in the UK, ranging over 2,000 SKU’s across all mobile accessory categories.

Non-packaged, bulk product offers customers competitive pricing and reduced delivery charges, making it ideal for online channels.

Why Choose Us?

We're Innovative

We're Award Winning

We're Efficient

We love our Customers

We like To Listen

We are extremely Friendly

What our partners are saying

“Verbatim’s relationship with Genuine Solutions began in later 2013, and has proven to be an overwhelmingly positive experience. We are proud of our relationship with Genuine Solutions and hope they will continue their excellent representation of our brand for many years to come.”


What our partners are saying

“We have been working in partnership with Genuine Solutions for four years. In that time, working collaboratively, we have seen effective category growth and a real strive for continuous account development. Genuine Solutions are professional, ambitious and fun to work alongside.”


What our partners are saying

“It’s been a pleasure to work Genuine Solutions over the last year and our relationship has grown stronger over this time. They are professional in their approach to market and understand customer needs. We look forward to continuing success in the future.”

House of Marley

What our partners are saying

“We’re very excited to have launched our relationship with Genuine Solutions as our distribution partner. They have quickly proven they are a highly professional outfit with a great team who we are sure will help consolidate LG Mobile’s proposition to the market.”


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